This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Winch Zone (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider (ISP), referring/exit pages and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site we collect certain information from you including your name billing address shipping address payment information like email address and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy we are talking both about Device Information and Order Information.
How Do We Use Your Personal Information?
We use Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information arranging for shipping and providing you with invoices and/or order confirmations). Additionally we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud;
When in line with the preferences you have shared with us provide you with information or advertising relating to our products or services.
We use Device Information that we collect to help us screen for potential risk and fraud (in particular your IP address) more generally to improve and optimize our Site (for example by generating analytics about how our customers browse and interact with the Site)and assess success of marketing campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your PersonalInformation as described above. For example we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your PersonalInformation here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally we may also share your PersonalInformation to comply with applicable laws regulations legal process or governmental request enforceable governmental request enforce applicable Terms of Service including investigation of potential violations detect prevent or otherwise address fraud security or technical issues protect against harm to rights property safety of our users public as required permitted by law.
As described above we use Stripe Payments for processing payments. You can read more about their privacy policy here: https://stripe.com/privacy
Data Retention
When you place an order through the Site we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time-to-time in order to reflect forexample changes tour practices or for other operational legalor regulatory reasons.
Contact Us
For more information about our privacy practices if you have questions or if you would like to make a complaint please contact us by e-mail at support@winchzone.com.au
